covid-solidarity.org

Case Study: Covid-Solidarity or How To Use Collaborative Governance To Support The Coordination Of 9,500 Volunteers During Lockdown?

Covid-solidarity.org

How to use collaborative governance to support the coordination of 9,500 volunteers during lockdown?

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By : Marine Lhomel

Self-managed organizations: the case of Covid-Solidarity.org

When the coronavirus crisis starts, Olivier Rousseaux, a marketing specialist, wants to act. He sets himself a “crazy” challenge: to design and launch a citizen’s platform to connect volunteers with fragile people who are isolated during lockdown.

After an intense week-end, the platform was ready and it needed to recruit volunteers to make the project work. In a few weeks, 9,500 people were ready to participate and swang into action to bring help and support at home as well as in nursing homes.

Discover how Covid-Solidarity.org has organized itself to keep its commitment and deliver the human support that was so needed.

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More perspectives of this collaborative experience

Collaborative Governance Principles

Phusis’ approach

Laurent Ledoux shares his experience and talks about the 4 key collaborative governance principles that were introduced to Covid-Solidarity.org to quickly and efficiently support the organization of its 9,500 volunteers across Belgium.

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Partner’s vision

Olivier Rousseaux explains the challenges he faced with his team when launching Covid-Solidarity.org: how could a 100% virtual organization fulfil its mission despite the constraints of the lockdown?

Currently in french – english subtitles coming soon

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Olivier Rousseau Portrait

Covid-Solidarity has been a remarkable collaborative experience in an unprecedented organizational context. The success of the project and the support 1,000 old people were provided with is, among others, the result of an excellent collaboration and communication between highly committed and humble volunteers. I am proud to have led this project at the side of professionals and students who have relentlessly, rigorously and serenely used their skills and time to the benefit of citizens.

Olivier Rousseaux, founder of Covid-solidarity.org

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